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The topics and opinions expressed in the following show are
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solely those of the hosts and their guests and not
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those of W FOURCY Radio. It's employees are affiliates. We
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liability explicitor implies shall be extended to W FOURCY Radio
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be directed to those show hosts. Thank you for choosing
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W FOURCY Radio.
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Welcome to to Ask Good Questions Podcasts, broadcasting live every Wednesday,
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six pm Eastern Time on W four CY Radio at
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w fourcy dot com. This week and every week, we
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will reach for a higher purpose in money and life,
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as well as a focus on health and wellnes. Now,
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let's join your hosts, Banita Bell Anderson, as together we
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start with Asking Good Questions.
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Hello, and welcome to the Ask Good Questions Podcast. I
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am Benita Bell Anderson, and we have a fantastic show today.
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Something that has become very near and dear to my heart,
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and that is traveling but doing something and having something
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useful that you're doing while you're traveling. So I have
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a guest that I'm so excited to introduce to you.
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His name is Christopher Hill, and I'd like to invite
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him to the podcast stage.
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Now expect I wonderful to be here.
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Welcome Christopher. Well, let me tell you just a little
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bit about him.
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Now.
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First of all, he is in New Zealand. Right, You're
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in New Zealand. Correct, Yes, I'm in Hawaii. So you know,
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the cool thing about technology is we can be anywhere
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we want to be in the world. So let me
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tell you about this man and his companies. When people
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talk about purpose driven travel and social impact experiences, most
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don't realize that Christopher Hill pioneered the concept of luxury
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volunteer travel nearly twenty years ago. Who knew He saw
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firsthand in South Africa how meaningful travel could transform both
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the traveler and the community, and he never looked back.
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Christopher launched Hands Up Holidays to give families a way
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to truly connect, combining breathtaking destinations with hands on service.
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So his approach evolved beyond just immersing clients in projects
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like wildlife rescue or installing accessible bathrooms. Through impact destinations,
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He's also opened doors for travelers to support conservation and
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education initiatives kind the scenes showing how philanthropy and luxury
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travel can intersect beautifully. So he's got a very interesting
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perspective bridging high end travel, sustainability, and social impact in
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a way that shifted how families and schools and even
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corporations engaged with the world. So, after nearly two decades
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building these brands, Christopher has a wealth of stories and
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insights about raising compassionate global citizens and creating business models
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that genuinely prioritize community needs. How amazing is this? So, Christopher,
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anything you want to add to that.
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Gosh, that's pretty comprehensive.
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I guess just to add that I'm a dad and
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husband to little boys aged twelve and fourteen.
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Who are you know, the apples of my eyes.
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And that's the most important part of the whole thing.
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And I think the whole connection with families is super
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important because I feel today's kids need to know more
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about the world and need to understand if they live
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in a Western culture, typically they have a whole lot
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more than a lot of other people around the world.
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Without question, Yeah, I think that the interaction that you
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can get from a volunteering experience is all the more
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profound for children when they can contrast their home setting
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versus the environment that they're in whilst traveling, seeing people,
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seeing other kids their own age who may not have
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as much as they do materially but can be very
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apparently are really content and happy.
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With few possessions and strong family connections.
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I've seen that too. So what inspired you to create
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Hands Up Holidays?
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Well, it was on a trip that I took to
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South Africa back in two thousand and two.
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Where.
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In addition to go on safari and exploring the wonders
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of Cape Town and the Garden Route, I also helped
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to build a house for a family in one of
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the townships just outside of Cape Town.
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And this experience it.
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Changed my life and it added two dimensions to trouble
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that I previously hadn't had. And that first dimension was
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that I actually got to engage with the local people
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and do a deep dive into the culture and hear
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their stories and swap some laughs and actually just hear
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about their lives. And then secondly, it felt great to
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actually make a difference in the lives of the family
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that we were helping alongside to build, and so I
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got thinking, well, I've learned some good business skills. I
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was working in investment banking at the time. Why don't
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I put those skills into something that I would find
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more meaningful and fulfilling and make it easy for others
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to have similar experiences to what I just had. That
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was really the genesis of what became Hands up Holidays.
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Well do you feel like the idea of luxury volunteer travel?
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I mean, usually those words haven't gone together. How does
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that challenge traditional notions of both luxury and volunteering. I mean,
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you know, I'm thinking if you were volunteering, you were
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on the ground really uncomfortable.
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Yeah, well, I think you're right, Manita. That's the common
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conception and is an accurate conception, simtainly in terms of
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the vast majority of volunteering providers provide modest accommodation, and
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there's absolutely a place for that. We've positioned ourselves at
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their luxury and to make volunteering accessible for those people
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who don't want to have to rough it and sickly.
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It also ties in.
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Well with our model of what I describe as philanthro volunteering,
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where the impact the benefit that our clients bring is
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the funds to enable a project to happen, to pay
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for the materials for a house, to employ local people
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to actually do most of the work. And then our
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clients come and spend a few days at the end
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of the project to do the finishing touches and get
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that great feeling of still of completion and handing it
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over to the recipients.
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And that's what the magic happens.
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Even in just a few days, they get that interaction
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that I described that happened to me in South Africa,
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the interaction and engagement in just a few days. But
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it's the fact of having those funds to enable that impact,
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enable that project to take place, and marrying that together
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with the luxury accommodation so that people feel comfortable and
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as I say, not want to have to rough it.
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Well, was there an AHA moment where you realize that?
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I mean, I think I always love I think stories
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is a great way to tell these about these things.
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So did you have an AHA moment when you realize
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meaningful travel could be transformative, you know, for both for
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both the travelers and the local communities. I'm wondering too,
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I'm thinking about the local people too.
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Yeah, well absolutely, And I think for me that Ahart
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moment was that that time in.
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South Africa where I saw that.
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Not only was what I was doing beneficial to that
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to that family, and they were getting a decent place
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to live, which provides so many sort of knock on
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or you know, flow on benefits. So it's not just
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having a roof of your head, but it's it's the
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fact that that roof doesn't.
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Leak and so you can.
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There's a bit of health outcomes, which means that you
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can and attend your work more often.
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So you can in more more money.
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It also means that your kids aren't sick as frequently
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and so they can attend school and get a better education.
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And so there's all these knock on benefits that that
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flow to to the wider community and not just the
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immediate recipients of that house.
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And then, as I say, there was great benefit.
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You know, the transformation in me was sufficient enough to
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want to start a whole new enterprise based on Oh.
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I just think that's amazing because if you think back
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twenty years ago, how do you think this concept has evolved?
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Well, one for you and industry, Yeah, I would say
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there's definitely the underlying concept is pretty similar, but some
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things where it's evolved would be around.
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At the time of launching, I had young professionals in
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mind as our main audience, twenty five to thirty five
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year old's, cash rich, time poor people who wanted to
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have a great vacation but also wanted to make a difference.
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But from the beginning we were getting bookings from families,
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and families weren't on my radar at all when I
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was setting it up. I didn't have kids on my
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own back then, and it just didn't occur to me
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that that actually want to be traveling this way. So
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I'd ask them, why are you traveling with us? And
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that'd say things like, our kids come from pretty privileged
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backgrounds and we really want them to appreciate how fortunate
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they are, or that'd say we're looking for a great
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family bonding experience and this really nails it for us,
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and that really resonated with me, and so over time,
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but not a long period of time, we did shift
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our focus to the family audience as being our primary audience,
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certainly not to exclude any others, But now most of
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our messaging is directed to the family market, So that's
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one way things have evolved. Another way, right from contrasting
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how we when we first launched, we had fixed itineraries
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and we had fixed dates, so you could book a
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trap on the twentieth of April or the versus July
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or whatever, and then you're join a group of other travelers.
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But part of having group trips was we had minimum
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numbers required, and it was a really frustrating thing to
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get say two of bookings, but not get to the minimum,
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which might have been four or six people, and you know,
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trying to shift them onto another trip or or you know,
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in you not even be able to run that particular
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trip was really frustrating. And so we did shift to
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a fully tailor made, customized model whereby even if it's
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just one person, we can arrange that trip for just them.
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So that's one of the why things have changed. And
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then I think a step in that to answer that
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evolution question would be second brand that we launched much
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more recently. Impact Destinations, is in one sense in evolution
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or a variant on the theme of philanthropic travel. And
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how Impact Destinations is different from Hands Up Holidays is
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that it's a traveler's philanthropic donation with impact destinations that
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will enable the experts to do what they do best,
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but at the same time will unlock a unique experience
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for the traveler.
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So, for example, building, are they still doing building stuff
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or not?
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No, No, they're not. This is really more where. Yeah,
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so that's a big difference. You're not still rolling up
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with sleeves and grabbing a paintbrush or a hammer.
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You're actually your.
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Funds are facilitating the experts to do.
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Their work. So, for example, say on a.
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Safari day in South Africa, you can fund and then
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get to witness a rhino relocation from a reserve that's
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facing a lot of poaching.
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You wouldn't really have any idea how to relocate a
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rhino exactly.
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Yeah, yeah, yeah, but you get to witness it.
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So this is we actually get in the helicopter, get
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in the helicopter with the veterinarian while he's while he's
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darting the rhino, and then spend some time on the
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ground with a sedated rhino before seeing it get air
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lifted off to a better protected reserve in Botswana.
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Oh wow, wow, how cool is that? Well, I'm i
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am batin that you have seen a lot of changes
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just in the travel industry in the last twenty years two.
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Right, Yeah, yeah, we have.
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I think there's there's certainly an increasing awareness around sustainability
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and and so that primarily manifests itself in the in
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the rise in accommodation providers, you know, hotels and resorts
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that that do take sustainability seriously, but also in terms
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of transport options, there's a rise in electric vehicle usage.
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It's also.
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In terms of dining options, there's an increasing number of
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restaurants that use organic ingredients and source those ingredients locally.
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And then.
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Uh, there's also been well, I mean one big change
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that you know, obviously affected everyone, but the travel industry
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more than more than more than probably any other industry
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was COVID.
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That a huge impact on travel for sure.
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Yeah.
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And it's aftermath as well.
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Yeah, oh yeah, it was. Yeah, what a terribly upsetting